Quality Policy

1. Policy Statement

Codelaude is committed to ensuring that regulatory, operational, and contractual requirements are fulfilled. We recognize that quality within our work is critical to our business success and the trust of our clients, partners, and other interested parties. Our quality policy provides a framework for establishing, implementing, maintaining, and continually improving an Integrated Management System (IMS) in accordance with ISO 9001:2015.

2. Policy Objectives

The objectives of this policy are to:

• Ensure compliance with applicable legal, regulatory, and contractual obligations.
• Support business continuity by minimizing the impact of issues that arise.
• Ensure that risks are assessed, documented, and treated in a structured manner.
• Maintain the integrity of our services and products, including software development, consulting and support.

3. Commitment to Continual Improvement

Codelaude is dedicated to the continual improvement of its IMS. We achieve this through:

• Regular management reviews of IMS performance.
• Internal audits and corrective actions.
• Monitoring objectives and risks.

4. Responsibilities

• Top Management ensures the IMS is aligned with the strategic direction of the organization.
• Managers and Information Owners are responsible for ensuring documented processes and procedures within their areas are followed.

5. Communication & Awareness

This policy is communicated to all relevant internal and external interested parties via:

• Internal onboarding and periodic ISO awareness sessions.
• Intranet and ISMS platform (ISMS.online) accessibility.
• Regular updates following policy reviews or significant changes.

6. Review and Update

This policy is reviewed at least annually, or when significant changes occur, to ensure its continued suitability, adequacy, and effectiveness.

Questions

Any questions about this quality policy please contact us at support@codelaude.io.